Telecommunications Customer Service Representative - HIRING ASAP

Company: Regal Management, Inc.
Location: Atlanta
Posted on: July 5, 2025

Job Description:

Regal Management is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Telecommunications Customer Service Associates and advance their careers. We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Telecommunications Customer Service Associate that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process. With superior communication skills, ingenuity, and a solution-oriented mindset, we dominate the market and execute services directly to businesses. Telecommunications Customer Service Associate Responsibilities: Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust Maintain a positive and empathetic demeanor towards customers at all times Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members

Keywords: Regal Management, Inc., Macon , Telecommunications Customer Service Representative - HIRING ASAP, Customer Service & Call Center , Atlanta, Georgia