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Director of Operations, Home Healthcare

Company: Confidential
Location: Macon
Posted on: November 26, 2022

Job Description:

The Director of Operations will lead operations while continuing to grow and develop the company, redefining excellence in home care. They will work closely with the CEO to oversee the planning, implementation and evaluation of the organization's programs and services to achieve key operational objectives-- (including excellence in patient care, compliance, revenue growth, expense management, staffing, and billing).-- This person will also manage the company's P&L and be a critical facilitator in the company's expansion across the State of Georgia.


Oversee Payroll, Staffing, Client Acquisition, Day to Day Operations, Licensing, Compliance, Business Development, Marketing and Communications for the company
Deliver excellent quality healthcare and develop strategies to optimize both patient experience and profitability
Lead fiscal planning, budgeting, and business development opportunities with the goal of increasing revenue and minimizing costs--
Optimize local marketing and promotional efforts for the organization
Ensure operational regulatory compliance in accordance with HIPPA and other State/Federal laws
Administer, coordinate and direct all activities of the facility, including the management of human, physical and financial resources
Monitor accounts receivable and collections
Recruit, employ, develop, and retain qualified personnel to maintain appropriate staffing levels--
Train and develop a team of skilled caregivers, while nurturing a culture of employee inclusion, diversity, participation, and education
Ensure the provision of high-quality care for residents, day and at home patients
Work with residents and families to complete the tenancy process and necessary paperwork
Maintain confidentiality of all financial, personnel, patient, and resident data
Nurture positive relationships with local partners to promote the home as part of the local health care communityPM21

Associate or Bachelor's Degree + progressive operational and managerial experience in the retirement, home care or adult day care industry
RN or equivalent preferred
Excellent supervisory, leadership and communication skills
Entrepreneurial spirit with a passion for building and scaling companies
Passion and commitment to providing exceptional patient and employee experience
Positive attitude, high energy, integrity, work ethic, motivation and commitment to lifelong learning and growth
Sound judgment, decision-making and critical thinking skills--
Creative thinker who embraces thought leadership
Capacity to serve as the public face of the organization in the community and promote it through positive representation and communication
Willingness to act as a constant advocate for patient welfare and the company's interests/development--
Ideally, this person would have working knowledge of the following Georgia Medicaid Waiver programs:

Georgia Dept of Behavioral Health and Developmental Disabilities (DBHDD)

NOW (New Options Waiver Program)--

COMP (Comprehensive Support Waiver Program)

Department of Human Services, Division of Aging Services

SOURCE - Service Options Using Resources in a Community Environment--

Medicaid waiver program provides in-home and community-based services as an alternative to a nursing home

EDWP- Elderly and Disabled Waiver Program

Medicaid waiver program, formerly called the Community Care Services Program (CCSP), provides in-home and community-based services as an alternative to a nursing home.

This position will be eligible for a discretionary annual bonus of up to 10%.PI197684670

Keywords: Confidential, Macon , Director of Operations, Home Healthcare, Executive , Macon, Georgia

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