Law Firm Case Manager
Company: Mike Hostilo Law
Location: Macon
Posted on: May 7, 2025
Job Description:
Description:Job Description: Case Manager - Augusta/Macon
OfficeAbout UsThe Mike Hostilo Law Firm, a prominent personal
injury law firm with locations across the Southeast, is seeking a
dedicated Case Manager to join our team in Macon or Augusta. We
pride ourselves on building trust and delivering exceptional care
to every client. We expect our team to embody our core values of
Respect, Trust, Quality, Integrity, and Productivity, ensuring our
clients receive the best possible outcomes.Position OverviewAs a
Case Manager, you will serve as the main point of contact for
assigned clients, overseeing the administrative aspects of their
case journey. You'll work closely with the legal team to collect,
organize, and manage case details, facilitating communication and
supporting the settlement process. This role requires a
client-focused approach, strong attention to detail, and a
collaborative spirit to drive efficient case
progression.ResponsibilitiesClient Care & Communication
- Conduct weekly follow-up calls with clients, providing
proactive updates on case status.
- Respond to incoming client calls, address questions, and
collaborate with the legal team to resolve any concerns (non-legal
advice only).Case Documentation
- Coordinate with clients to gather necessary bills, records, and
documents related to their case.
- Prepare documentation for settlement negotiations and draft
demand letters for attorney review.
- Generate and send essential correspondence, including requests
for bills and records, MedPay letters, and Subrogation letters.Case
Management & Coordination
- Manage assigned caseload efficiently through effective time
management and organizational strategies.
- Facilitate communication between medical providers, adjusters,
and relevant third parties to gather necessary case
information.
- Collaborate with attorneys to strategize on potential conflicts
or concerns in client cases.
- Support the legal team and contribute to firm-wide efforts in
client service.Requirements
- High School diploma or equivalent required; Associate's degree
preferred.
- Minimum of two years' experience in a customer-centric role,
preferably within a legal environment.
- Strong proficiency in Microsoft Office; familiarity with Case
Management software (e.g., FileVine) is advantageous.
- Knowledge of basic medical terminology and experience with auto
insurance claims is beneficial.
- Detail-oriented, with an emphasis on documentation
accuracy.
- Excellent verbal and written communication skills.
- High standards of integrity and confidentiality.
- Demonstrates commitment to quality and accountability in all
tasks.Compensation & Benefits
- Competitive salary and benefits package
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and flexible scheduling
- Full-time, hourly positionPhysical RequirementsThis position
primarily involves desk-based work, including computer and phone
usage. Some occasional lifting of office supplies (up to 25 pounds)
may be required. Reasonable accommodations will be made for
individuals with
disabilities.Requirements:PIeb7e64cafa85-37820-37341437
Keywords: Mike Hostilo Law, Macon , Law Firm Case Manager, Executive , Macon, Georgia
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