Restaurant Server - Huddle House
Company: Royal Seven
Location: Forsyth
Posted on: April 9, 2021
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Job Description:
Our Purpose
Huddle House is unique in their communities; a special bond grows
between team members in the restaurants and members of the
community, a bond not seen in most other chain restaurants. Our
Company Purpose reflects this unique element of the Huddle House
dining experience:
Bringing Friends and Families Together, over Delicious Food, Served
from the Heart.
Our Values--- Commitment to Excellence--- Work Hard--- Teamwork---
Make a Difference--- Have Fun
Our Brand Positioning
Our Brand Positioning is Homestyle Food for Everyday People. We
serve high quality, freshly prepared home-style food, in a relaxed
environment, so people can come as they are and catch up with
family and friends, served by people they know from the
community.
Company Overview
Huddle House, Inc. (HHI) is a full-service family restaurant chain,
well-known for serving Any Meal. Any Time. The core values on which
Huddle House was founded in 1964 - Bringing Friends and Family
Together, Over Delicious Food, Served from the Heart - remain
intact today. The Atlanta-based franchisor owns its own
Distribution Center and has nearly 400 franchise- and 30
corporate-owned locations across 21 states, primarily in the
Southeast and Central U.S.
Position Overview
The Restaurant Server will oversee the day to day operation of
first class customer service and food service in the restaurant.
The incumbent will be responsible for properly receiving food
orders and conveying food orders to cook staff. Prompt food
delivery to the customer as well as cleanliness of the assigned
serving section. This person will be expected to provide excellent
customer service at all times and will be a strong teammate to our
franchise partner.
Responsibilities:--- Report to work on time in a clean, complete,
proper uniform with a positive attitude ready to work. Remember a
smile is part of the uniform.--- Greet all customers with a smile
and a verbal greeting: Good Morning or Welcome to Huddle House.---
Review menu with customers when needed, suggestively sell products
and take order from each customer at the table--- Using proper,
approved abbreviations submit ticket to the cook's station and
deliver food in a timely manner to the customer when food is
cooked.--- Handle money from customers; ring up tickets using the
POS system and make proper change.--- Account for all tickets,
credit cards receipts, and make sure that all tickets have been
rung up and closed before shift is over.--- Complete the position
checklist while stocking and preparing the unit for the next
shift.--- Using all tools provided by the manager keep the store
clean at all times, including but not limited to: bussing tables,
sweeping and mopping floors, cleaning bathrooms and walls.--- Bring
all items of concern to the attention of the manager immediately,
especially safety concerns and customer service complaints.--- Know
the menu, the daily features when applicable, which juices, add-ons
and desserts to suggestively sell.--- Know and follow the Huddle
House steps of service with each and every guest to maximize shift
sales--- Practice all rules for safety food handling cash security
and all other restaurant policies.--- Perform all prepping and
cleaning duties as detailed or assigned by supervisor--- Make a
difference in food cost by controlling waste and portion control---
Perform all duties with a sense of urgency
Salary and Compensation:
We offer a competitive starting wage.
We strive to recruit from within for growth opportunities.
PI133311667
Keywords: Royal Seven, Macon , Restaurant Server - Huddle House, Hospitality & Tourism , Forsyth, Georgia
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