Order Taker-In-Room Dining - The Ritz-Carlton - (21143935)
Company: Marriott International
Posted on: January 13, 2022
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At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Ritz-Carlton Reynolds, Lake Oconee, located at 1 Lake Oconee
Trail, Greensboro, Georgia, 30642 is currently hiring a Order
Take room service orders over the phone. Answer questions on menu
selections, and check with kitchen staff. Answer guest questions or
concerns regarding the origin, vintage, and style of various wines.
Place and log call back for room service order. Notify guests and
management of delays in service delivery. Communicate additional
meal requirements, allergies, dietary needs, and special requests
to the kitchen. Maintain cleanliness of work areas throughout the
day. Record transaction in MICROS system at time of order. Complete
all closing reports, including MICROS reports. Process all payment
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
and support team to reach common goals. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by
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protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Macon , Order Taker-In-Room Dining - The Ritz-Carlton - (21143935), Hospitality & Tourism , Eatonton, Georgia
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