Technology Support Specialist
Posted on: June 21, 2022
At CoreCivic, we do more than manage inmates, we care for
people! CoreCivic is currently seeking a Technology Support
Specialist who has a passion for providing the highest quality care
in an institutional security setting. Who We Are: CoreCivic is the
leading, national provider of high-quality, secured corrections and
detention management services, providing effective programs that
enhance public safety and prepare individuals for success after
release. Headquartered in Nashville, Tennessee, with more than 70
security facilities nationwide, CoreCivic security employees are
driven by a deep sense of service, high standards of
professionalism and a responsibility to better the public good.
What We Have:
- More than just a job but the start of a successful career!
- Supportive environment where employee growth is promoted.
- Comprehensive benefits package & competitive wages.
- PTO & paid holidays.
- Paid job training & other great incentives. What You Get To
Change the lives of those in your care! The Technology Support
Specialist coordinates the secure, productive, and effective use of
technology in the facility. They provide hardware and software
technical support to users of personal computers and associated
equipment. Also they will coordinate technology services,
maintenance, and training throughout the facility.
Ensure information technology
resources (computer hardware, network and operating systems
software and telecommunications hardware) function properly and are
maintained in good operating condition.Provide hardware and
software technical support to users of personal computers and
associated equipment.Perform diagnostics, troubleshooting and
repairs on personal computers and related equipment. Equipment
includes, but is not limited to, LAN and WAN equipment, PC's,
laptops, telecom equipment, key control devices, various software
and peripherals.Analyze the need for new computer equipment;
analyzes equipment for quality, compatibility, reliability and
suitability to the institution's needs. Provide configuration
requirements for new computer acquisitions, recommends methods of
using existing equipment to satisfy new requirements and performs
benchmark tests of proposed new equipment. Ensure compliance with
- Graduate from an accredited college or
university with an Associate's degree in Computer Science or
related technology field is required.Two years of experience in
desktop support is required.Additional years of related work
experience may be substituted for the required education on a
year-for-year basis.Must have experience supporting Microsoft
Windows 7, 8.1 and 10, Microsoft Office Suite and technology
hardware including computer, printers and scanners. Must be able to
maintain and troubleshoot a basic network infrastructure.A+ and N+
certification is preferred.Proficiency in Microsoft Office
applications is required.A valid driver's license is required.
- Minimum age requirement: Must be at least 18 years of age.
CoreCivic is a Drug-Free Workplace and EOE - including
Keywords: CoreCivic, Macon , Technology Support Specialist, IT / Software / Systems , Helena, Georgia
Didn't find what you're looking for? Search again!