Q4- SFDC Principal Consultant
Company: Infosys
Location: Atlanta
Posted on: April 2, 2026
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Job Description:
As a Principal Salesforce Consultant, in this role you will be
an expert contributing to different phases of the consulting
lifecycle. You will be intensely involved in business process
consulting; you will define the problem, propose and create the
solution. You will also play an important role in the development,
configuration and deployment of the overall solution. You will
guide teams on project processes, deliverables and contribute to
the proposal development, client training and internal capability
building and help detail the project scope. You will have the
opportunity to shape value-adding consulting solutions that enable
our clients to meet the changing needs of the global landscape.
Basic Qualifications Bachelor’s degree or foreign equivalent
required. Will also consider three years of relevant work
experience in lieu of every year of education At least 11 years of
experience in Information Technolog Candidates authorized to work
for any employer in the United States without employer-based visa
sponsorship are welcome to apply. Infosys is unable to provide
immigration sponsorship for this role at this time Job Description
: 15 years of IT experience with 6 years in Salesforce architecture
roles. Prior experience as a Solution Architect or Enterprise
Architect in large CRM transformation programs. Deep knowledge of
Salesforce Communication Cloud (Vlocity) —OmniStudio, CPQ, EPC,
DPA, Integration Procedures, DataRaptors. Extensive experience in
Telecom, Media, or High-Tech industries. Strong understanding of
Salesforce platform architecture, data modeling, and governor
limits. Experience with enterprise-grade integrations using
Mulesoft, Kafka, or similar middleware. Familiarity with DevOps
tools (Copado, Jenkins, Git) and Agile methodologies. Salesforce
certifications: System Architect, Application Architect , and
Vlocity Communications/OmniStudio Consultant preferred. Role
Responsibilities : Lead the end-to-end technical architecture for
Salesforce Communication Cloud implementations. Design scalable,
performant, and secure multi-cloud Salesforce solutions with
Vlocity Industry Process Libraries (OmniScripts, DataRaptors,
Integration Procedures). Define architecture blueprints, data
models, and solution patterns that align with enterprise standards.
Work closely with enterprise architects, business stakeholders, and
product owners to align technical solutions with business goals.
Present architecture strategies and decisions to C-level and
executive stakeholders. Drive requirements clarification, solution
workshops, and architecture sign-offs. Define integration strategy
and architecture using REST/SOAP APIs, Mulesoft, Kafka, etc. Lead
data modeling and transformation strategy across Salesforce and
downstream systems (e.g., Order Management, Billing, ERP). Provide
hands-on guidance to development teams on Vlocity components like
OmniStudio, CPQ, EPC, and Vlocity Cards. Conduct architecture
reviews, code reviews, and performance assessments. Define and
enforce development standards, CI/CD pipelines, and DevOps
practices. Support large, globally distributed teams across
multiple vendors and delivery centers. Manage technical risks,
dependencies, and change control in a dynamic program environment.
Collaborate with Salesforce Customer Success, Support, and Product
teams for escalations and roadmap alignment. Infosys is a global
leader in next-generation digital services and consulting. We
enable clients in more than 50 countries to navigate their digital
transformation. With over four decades of experience in managing
the systems and workings of global enterprises, we expertly steer
our clients through their digital journey. We do it by enabling the
enterprise with an AI-powered core that helps prioritize the
execution of change. We also empower the business with agile
digital at scale to deliver unprecedented levels of performance and
customer delight. Our always-on learning agenda drives their
continuous improvement through building and transferring digital
skills, expertise and ideas from our innovation ecosystem. Along
with competitive pay, as a full-time Infosys employee you are also
eligible for the following benefits : Medical/Dental/Vision/Life
Insurance Long-term/Short-term Disability Health and Dependent Care
Reimbursement Accounts Insurance (Accident, Critical Illness ,
Hospital Indemnity, Legal) 401(k) plan and contributions dependent
on salary level Paid holidays plus Paid Time Off Infosys provides
equal employment opportunities to applicants and employees without
regard to race; color; sex; gender identity; sexual orientation;
religious practices and observances; national origin; pregnancy,
childbirth, or related medical conditions; status as a protected
veteran or spouse/family member of a protected
Keywords: Infosys, Macon , Q4- SFDC Principal Consultant, IT / Software / Systems , Atlanta, Georgia
