MaconRecruiter Since 2001
the smart solution for Macon jobs

Major Accounts Representative - Hargray Fiber

Company: Hargray
Location: Macon
Posted on: September 12, 2019

Job Description:

Major Accounts Representative - Hargray Fiber Are you passionate about making a difference in people's lives? Are you motivated to learn and connect people with cutting edge technology? Do you go the extra mile to provide customer delight? Then you should join the Hargray Fiber team as a Major Accounts Representative! The Customer Account Manager is responsible for maintaining and increasing recurring revenue from existing customer base and securing new business revenue by proactively communicating with the customers and prospects via telephone, e-mail, fax or in person visits. The Company: For over 70 years, Hargray has been connecting customers to each other and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. In addition to our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of almost 600 colleagues across 8 locations is committed to excellence, delivering the most advanced technology and the best service for our customers. Duties and Responsibilities: Including but not limited to the following. Achieves budgeted revenue expectations on a monthly basis. Proactively and effectively communicates the benefits of Hargray's products and services, maintaining primary relationship with identified and potential major accounts. Schedules in-person visits with the decision-maker from each account twice per year. Speaks with the decision-maker from each account on a quarterly basis at minimum. Enters all sales activity into Salesforce.com CRM system on a daily basis including notes related to discussions and/or emails with prospects and customers. Accurately updates Salesforce.com opportunities daily to show the status of potential sales including monthly recurring revenue, probability, products/services, and anticipated close dates. Penetrates the existing general account base and focuses on growing the ARPU (average revenue per user) of each customer through add-ons, upgrades and upsells of and to existing services. Focused on locking customers into term deals to secure recurring revenue for Hargray in the near future. Completes all project-related tasks as assigned by the seniors. Demonstrates a practical and efficient working knowledge of all of the products and services sold by the Sales Department. Works in conjunction with Sales Engineering to determine service capabilities and requirements for major accounts. Begins and completes job-implementation packages for the full range of products marketed by the Sales Department. Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers. Coordinates service order activity associated with all job-implementation packages and other related details associated with implementation and service for all products marketed by the Sales Department, working with the Sales Support Specialist. Communicates with other departments as needed to facilitate a smooth service installation of products sold. Makes follow-up calls and visits to ascertain customer satisfaction, to answer questions or concerns, and to obtain referrals and sales leads. Will help analyze, research, resolve, refer, and follow up on customer complaints regarding billing, credits, and services in an expedient and professional manner. Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships. Handles customer requests and communications by phone, E-mail, fax, mail, and face to face. Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations to the Sales Manager. Performs other related duties as assigned and to ensure the effective operation of the Sales Department.

Keywords: Hargray, Macon , Major Accounts Representative - Hargray Fiber, IT / Software / Systems , Macon, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Java developer
Description: Java FullStack Developer Location: Atlanta,GA Duration: 12 Months Required Experience 8-10yrs : ul
Company: AmpsTek LLC
Location: Atlanta
Posted on: 09/22/2019

Mainframe Programmer
Description: Hi, This is Jerry from
Company: Niyama Global LLC
Location: Atlanta
Posted on: 09/22/2019

Antenna Test Range Project Manager
Description: Antenna Test Range Project Manager br br Job 3155 br br This is very interesting engineering position for a hands on individual within the antenna test and measurement industry. There is travel (more...)
Company: Job Juncture
Location: Marietta
Posted on: 09/22/2019


AEM Lead
Description: Required skills set Experience: Experience level: 9 years Minimum of 4 years in AEM experience Minimum of 2 years Angular/Frontend Development Excellent background and knowledge on Java
Company: AGS Tek Partners
Location: Atlanta
Posted on: 09/22/2019

Lab Support Engineer
Description: MINIMUM REQUIRED EDUCATION AND EXPERIENCE li Database Design
Company: Alechemy Software Solutions LLC
Location: Marietta
Posted on: 09/22/2019

SR. QA LEAD, Atlanta, GA
Description: SR. QA LEAD, Atlanta, GA 6 months phone skype/face2face Job description 9 or more years
Company: Stellent IT LLC
Location: Atlanta
Posted on: 09/22/2019

Full Stack Java Developer (Java / Angular / Spring / Open Source)
Description: DescriptionAbout this role br br BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. At September 30, 2016, BlackRocks (more...)
Company: BlackRock
Location: Atlanta
Posted on: 09/22/2019

AWS DevOps Engineer :: Experience: 10+ Yrs
Description: AWS DevOps Engineer Atlanta, GA6 Months Experience: 10 Yrs Please let me know these all details and send me your updated resume:- Visa:- Expiry Date:- Current location:- Skype ID:- Notice Period:- (more...)
Company: Puresoft, Inc.
Location: Atlanta
Posted on: 09/22/2019

.NET Developer
Description: .NET Developer JavaScript, React, C , .NET Duties / Responsibilities: ul li Creating full-stack, cloud-native software applications li Creating amazing user-experiences with the very latest front-end (more...)
Company: Bluesky Resource Solutions
Location: Atlanta
Posted on: 09/22/2019

Directory of Property Management
Description: Directory of Property Management The Director of Property Management DPM is responsible for the day-to-day leadership and operation of the firm s commercial office portfolio. This position is treated (more...)
Company: Resultz Staffing
Location: Atlanta
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Macon RSS job feeds