MaconRecruiter Since 2001
the smart solution for Macon jobs

Remote Experienced Tax Expert I - Seasonal

Company: Intuit
Location: Macon
Posted on: October 10, 2020

Job Description:

Job Description Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers * Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Macon , Remote Experienced Tax Expert I - Seasonal, Other , Macon, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lease Purchase CDL-A OTR Contractor
Description: LEASE PURCHASE CDL-A TRUCK DRIVERS - OWN YOUR TRUCK IN AS LITTLE AS 12 MONTHS ASK ONE OF OUR RECRUITERS ABOUT OUR NEW SETTLEMENT PLUS PROGRAM- 1,000 Weekly Pay Guarantee CDL- Lease Purchase Opportunities (more...)
Company: Risinger Brothers Transfer, Inc.
Location: Smyrna
Posted on: 10/23/2020

Courier
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Smyrna
Posted on: 10/23/2020

CDL A Regional Truck Driver - $2500 Sign On Bonus
Description: APPLY ONLINE BELOW OR CALL 855 562-8733At least 1 year of Class A CDL experience in the 2 past years and less than 3 preventable or moving violations in the past 3 years to qualify. Cowan Systems is (more...)
Company: Cowan Systems, LLC
Location: Smyrna
Posted on: 10/23/2020


Food Delivery With Uber Eats
Description: Food Delivery with Uber Eats
Company: Uber Eats
Location: Smyrna
Posted on: 10/23/2020

Deliver with Uber Eats this Fall
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Smyrna
Posted on: 10/23/2020

CDL A TRUCK DRIVERS! Average $70,000 Annually! ONLINE AT-HOME ORIENTATION!
Description: CDL A TRUCK DRIVERS Average 70,000 Annually Kottke is family owned and operated by former truck drivers. Since 1938, Kottke has prided itself in knowing that there is nothing
Company: Kottke Trucking, Inc.
Location: Smyrna
Posted on: 10/23/2020

Owner Operator Truck Driver
Description: Ascent Global Logistics is looking for Owner Operators If you want to make a lot of money driving for one of the best transportation companies in the US, then WE WANT
Company: Ascent Global Logistics
Location: Smyrna
Posted on: 10/23/2020

Class A Drivers: Big Mileage Pay, Loaded or Empty, plus $10,000 Sign-On Bonus
Description: 888 738-0016 Up to 10,000 SIGN-ON BONUS for Experienced Dry Van and Flatbed/RGN Drivers KEEP AMERICA MOVING - APPLY TODAY We are looking for individuals who want to bring their best to the R. E. West (more...)
Company: R E West, Inc.
Location: Smyrna
Posted on: 10/23/2020

Class A Owner-Operators wanted!
Description: Class A Owner-Operators wanted Fastest growing company in the United States We are 250 trucks company with 2 Terminals owned in 2 states, 360 trailers with 40 Drop and Hook.
Company: REAL TRUCKING INC
Location: Smyrna
Posted on: 10/23/2020

Bus Driver
Description: Job Description: Overview Drivers Needed Gwinnett County - Norcross, GA A valid Commercial Drivers' License Class B with Passenger and Airbrake Endorsement in good standing required. Our Bus Drivers (more...)
Company: Transdev, Inc.
Location: Smyrna
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Macon RSS job feeds