MaconRecruiter Since 2001
the smart solution for Macon jobs

Intuit: Virtual Experienced Tax Associate

Company: Intuit
Location: Macon
Posted on: November 22, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Macon , Intuit: Virtual Experienced Tax Associate, Other , Macon, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Warehouse Package Handler
Description: Auto req ID: 258442BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx
Location: Smyrna
Posted on: 12/1/2020

Warehouse Package Handler
Description: Auto req ID: 258688BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx
Location: Smyrna
Posted on: 12/1/2020

Delivery Driver
Description: Job Description THIS IS A CORPORATE POSITION Responsibilities What s on the Menu Have you ever
Company: Papa John''s
Location: Alpharetta
Posted on: 12/1/2020


Warehouse Package Handler
Description: Auto req ID: 258442BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx
Location: Alpharetta
Posted on: 12/1/2020

Principal Data Architect
Description: Greetings, My name is Himanshu Shrivastava from GS Lab. I am currently sourcing for a Principal Data Architect to
Company: Great Software Laboratory Pvt. Ltd.
Location: Alpharetta
Posted on: 12/1/2020

Call Center Assistant
Description: 7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092CarMax, the way your career should be --Provide an iconic customer experienceAs an associate at one of our Contact Centers, you ll (more...)
Company: CarMax
Location: Alpharetta
Posted on: 12/1/2020

Warehouse Package Handler
Description: Auto req ID: 258442BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx
Location: Alpharetta
Posted on: 12/1/2020

Pleasantdale Preload
Description: Train and supervise daily activities of package handlers and clerks to ensure that all assigned duties are accomplished safely and timely. Supervisors typically work Monday through Friday: however, weekend (more...)
Company: United Parcel Service
Location: Smyrna
Posted on: 12/1/2020

CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS Get In Control Of Your Career With Lease Purchase Opportunities On The Road In ONE DAY With USA With our one-day paid orientation 170 , we keep contact (more...)
Company: USA Truck
Location: Smyrna
Posted on: 12/1/2020

Base PT Supervisor
Description: The Plant Engineering Part-Time Supervisor assists with determining proper corrective action to be taken with damaged or worn equipment based on the history of breakdowns and discussions with the operations (more...)
Company: United Parcel Service
Location: Smyrna
Posted on: 12/1/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Macon RSS job feeds