MaconRecruiter Since 2001
the smart solution for Macon jobs

District Operations Center Operators (Full-Time)

Company: Maldonado-Burkett, LLP
Location: Thomaston
Posted on: April 6, 2021

Job Description:

Fast growing Engineering firm in Thomaston, Georgia has an immediate opening for a Full-Time District Operations Center Operator.

District Operations Center (DOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel; answering and responding to calls from the public; and communicating, coordinating, and collaborating with other DOC staff, Department personnel, and partner agencies.

--- Utilization of the ATMS software to control and monitor various Intelligent Transportation Systems
(ITS) devices, such as Closed-Circuit Television (CCTV) cameras or Dynamic Message Signs (DMS)

--- Monitor video images for the detection and verification of events such as incidents, debris,
abandoned or disable vehicles, and hazardous or non-hazardous spills

--- Enter and manage Traffic Interruption Reports (TIR)

--- Input repair tickets for malfunctioning ITS equipment

--- Use radio, landline phone, and mobile phone to communicate with Department personnel
statewide, including Maintenance and Construction personnel, ATMS technicians, Traffic Operations
management, Department management and Federal Highway Administration as appropriate, to
provide clear and accurate information regarding incidents, traffic, road, maintenance and
construction activity, and related weather conditions

--- Dispatch CHAMP units to the locations of road hazards and incidents, providing clear and accurate
directions to the location; and an accurate description of the hazard or incident as advised by
citizens, public safety entities, or Department personnel, by means of two-way radio

--- Ensure that all radio communications are in compliance with Department and F.C.C. rules and

--- Communicate with appropriate local agencies, authorities, and wrecker companies in the
management and clearance of traffic incidents Answer phones to provide information or assistance
to motorists, Department personnel, or other agencies on traffic and road condition; direct calls to
designated personnel in Traffic Operations or take appropriate action

--- Support special events that generate high concentrated traffic such as, but not limited to, mobile
operations at sporting events, political rallies, religious gatherings, etc.

--- Update items on the website and Interactive Voice Response (IVR) system as directed

--- Perform all duties with the highest level of customer service

--- Undertake periodic recurrent training and performance evaluation testing

--- Monitor traffic signals, identify malfunctions and coordinate with Signal Timing staff as necessary

--- Assist with schedule entry and update of the Department's district crews

--- Respond to and document all customer service-related calls

--- Other ad-hoc initiatives as assigned by the Project Management Team --- Geographic familiarity with regional freeway system and arterial roads

--- Have an introductory knowledge and skill set to utilize and operate ATMS software and web-based

--- Have a customer service focused attitude

--- Effective oral and written communications skills for in-person, radio, and phone conversations--- Ability to work calmly and accurately under intense pressure

--- Flexible schedule (relates to a 24/7/365 operation)

--- HS Diploma or Equivalent

Supervisory Experience:
--- None

Travel Required for this Position:NA
** Pay commensurate with experience. **

Conditions of Employment:
--- Applicant will be subject to a Motor Vehicle Record Check. Satisfactory driving records are required for driving company or personal vehicles and motor driven equipment to conduct company business.
--- Applicant must be able to pass a pre-employment drug screen. Safety impact employees will be subject to additional drug and alcohol testing throughout his/her employment.
--- As part of its employment process, M-B may procure or have prepared a criminal background check. An applicant with an unsatisfactory criminal background check report is ineligible to be hired for the position for which the report is initiated.
--- If hired, applicant must provide document(s) within three (3) days of hire date that establish identity and employment eligibility. A complete list of acceptable documents is on file with the local Texas Workforce Commission office or
M-B is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Women, minorities, people with disabilities and veterans are strongly encouraged to apply.PI132438197

Keywords: Maldonado-Burkett, LLP, Macon , District Operations Center Operators (Full-Time), Other , Thomaston, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Delivery Expert - Grant Park - 5738
Description: Do you like money in your pocket Our Delivery Drivers get to ride around town, listen to music, and make great money We have very flexible schedules, growth opportunities and great wages. Domino--------s (more...)
Company: Domino's
Location: Smyrna
Posted on: 04/15/2021

Delivery Expert- S ATL Rd - 5721
Description: Do you like money in your pocket Our Delivery Drivers get to ride around town, listen to music, and make great money We have very flexible schedules, growth opportunities and great wages. Domino's drivers (more...)
Company: Domino's
Location: Smyrna
Posted on: 04/15/2021

Food Courier
Description: Your time. Your Goals.Caviar is a part of DoorDash. When you sign up, you'll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: Smyrna
Posted on: 04/15/2021

Nanny Needed For 1 Child In Smyrna
Description: We need a nanny to take care of 1 child in
Location: Smyrna
Posted on: 04/15/2021

PCB Designer
Description: Essential Functions:--- Communicates within and outside of own function to gain cooperation on operational processes, practices, and procedures.--- Performs PWB design placement, stack-up, routing, drawing (more...)
Company: Nesco Resource
Location: Alpharetta
Posted on: 04/15/2021

Hand Sander Operator
Description: We are hiring a Hand Sander Operator to join our team Payrate for this job is 14.93/Hour. Responsibilities:
Company: PeopleReady
Location: Smyrna
Posted on: 04/15/2021

Lead Power Systems Controls Engineer
Description: Eaton's Electrical Engineering Services and Systems division is currently seeking a Lead Power Systems Controls Engineer to join our team. This position will be based any of these locations: Smyrna, GA, (more...)
Company: Eaton
Location: Smyrna
Posted on: 04/15/2021

Benevis: Hygienist - Smyrna
Description: Job DescriptionReady to
Company: Benevis
Location: Smyrna
Posted on: 04/15/2021

Mortgage Loan Funder
Description: Certified Mobile Notary Service is seeking for someone to fill the position of a Mortgage Loan Funder to work in a telecommute capacity in the U.S. only. JOB (more...)
Company: Certified Mobile Notary Service
Location: Alpharetta
Posted on: 04/15/2021

Lot Associate
Description: Lot Associate 393186707 Smyrna, Georgia, US, 30081 Lot Associates assist customers with the loading of
Company: The Home Depot
Location: Smyrna
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Macon RSS job feeds