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Customer Care Advocate (Work From Home)

Company: Gusto
Location: Thomaston
Posted on: November 18, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / $19.24 per hour / WFH Stipend / Full coverage healthcare / PTO / MST schedule - As a Customer Care Advocate you'll: Provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume; Stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience; Act as the customer advocate internally to influence company's product decisions and roadmap...Hiring Fast > >

Keywords: Gusto, Macon , Customer Care Advocate (Work From Home), Other , Thomaston, Georgia

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