Account receivable specialist

Company: LanceSoft Inc
Location: Macon
Posted on: January 23, 2023

Job Description:

Title: - - - - - Account receivable specialist -
Location: - -Macon, GA
Timing: - - - - - 8:00 Am to 5:00 Pm (Mon to Fri)
Contract: - - 6+ Months

Quals-

• 
  
• Manages an accounts receivable portfolio by reviewing aging reports and initiating contact with customers with past due balances to arrange timely payment.
  
• Resolves customer complaints and research account discrepancies.
  Identifies issues causing delays in customer payment and works to resolve those issues by partnering with various departments to establish and satisfy criteria required for timely payment
  Manages A/R balances to minimize account delinquency.
  Submits credit, adjustment, and/or customer refund requests for account resolution.
  
• Manages a portfolio of delinquent non-dealer accounts that are characterized by greater complexity and/or higher visibility.
  
• Establishes and maintains excellent working rapport and effective communication with internal and external customers.
  
• Account management requires significant customer relations skills and savvy
  
• Under general supervision with regular performance measurement, provides a high level of customer service and takes lead in resolving problematic accounts and customer complaints; works closely with team leadership to maintain a concentrated focus on activities that will increase cash collection and reduce delinquency within owned portfolio.
  
• May be required to prepare delinquent account status reports.
  
• May lead and /or participate in AR conference calls to help drive resolution.
  
• May actively participates in providing feedback regarding team development and engagement.
  
• Identifies process improvement opportunities related to individual customers and may be required to participate on projects that drive process improvement.
  
• Adheres to organizational policies and procedures.
  
• Performs other duties as assigned KNOWLEDGE,
  
  -SKILLS, AND ABILITIES
  
  
  • 
    
  • PC experience and aptitude, specifically ERP, preferably Oracle.
    
  • Excellent Microsoft Excel and Word skills.
    
  • Excellent communication skills, both verbal and written. Basic math skills, problem-solving skills, and ability to multi-task
    
  • An understanding of receivables, account reconciliation methods and accounting practices.
    

Keywords: LanceSoft Inc, Macon , Account receivable specialist, Other , Macon, Georgia