Customer Accounts Advisor
Company: Aarons
Location: Macon
Posted on: April 23, 2024
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Job Description:
Aaron's Customer Account Advisors serve as coaches to our
customer, driving payment collections and lease agreement renewals
by understanding lease agreement benefits and ensuring customers
are 100% satisfied with the product. As a Customer Account Advisor,
you will build relationships with our customers over the phone and
face-to-face to help bring them one-step closer to ownership. -
Skills for Success -
Customer Account Advisors can connect and relate well to people,
demonstrate empathy, listen attentively, explain things simply and
easily, and successfully navigate difficult conversations. Strong
multi-tasking, organizational, negotiation and persuasion skills
are necessary. Like all Aaron's team members, they share our
purpose and passion for making a real difference in the lives of
others and the rewards that come from creating strong personal
connections for life. -
The Work -
Requirements
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with
the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions
of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Keywords: Aarons, Macon , Customer Accounts Advisor, Other , Macon, Georgia
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