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Emergency Roadside Service Representative

Company: GEICO
Location: Macon
Posted on: September 11, 2020

Job Description:

Emergency Roadside Service Representative - Macon, GAStarting Salary: $15.37 per hour/ $30,978.85 annuallyNote: The safety of our associates, both current and future, is GEICO's highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once GEICO determines it is safe for associates to return to the office, candidates may be required to work in our Macon, Georgia office.Job Duties & Responsibilities Are you looking for a rewarding professional career? Do you have the desire to help people? Then GEICO's Emergency Roadside Service (ERS) Department is the place for you! Our ERS Representatives are there to help our policyholders when they experience problems with their vehicles. As an ERS Representative, you'll be trained to assist customers in obtaining help when there is a problem with their vehicle, such as locating and dispatching a locksmith or a tow truck. You'll learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.

This job is a great fit for current or future students, or people who are continuous life learners, as our ERS Representatives are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.

If you enjoy working in a fast-paced environment and have a desire to assist our customers when they need us, this is your opportunity to be part of a great team.BenefitsAs an Emergency Roadside Service Representative, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:


  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan with Profit Sharing
  • Tuition Reimbursement
  • Paid Training and Licensures

    *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

    **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

    Qualifications & Skills

    • Outstanding customer service skills and/or experience
    • Solid computer, grammar and multi-tasking skills
    • Ability to effectively communicate, verbally and in writing
    • Ability to work comfortably in a fast-paced, high-volume call center environment
    • Minimum of high school diploma or equivalent

      Salary & Schedule
      Starting Salary: $30,978.85 with 10% night differential pay after 1pm start time with increases for meeting goals.First salary increase at 6 months $1,000.00.Second salary increase at 12 months $1,000.00.
      Annual increases continue with tenure and continuation of meeting goals.
      Open on Holidays to serve customers nationwideGovernment Employees Insurance Company is an equal opportunity employer.
      n/a

Keywords: GEICO, Macon , Emergency Roadside Service Representative, Sales , Macon, Georgia

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