Datacenter Technician & Linux Support Agent
Company: KnownHost
Location: Atlanta
Posted on: April 24, 2024
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Job Description:
WHAT DO WE NEED FROM YOU? Well, you should be customer focused,
great under pressure, and ready to engage a problem with your
superior analytic skills. Can you do several things at a time with
amazing efficiency? Good! If you are a super ninja with web hosting
applications and platforms -> we need to talk.MORE ABOUT THE
POSITION. These will be your primary responsibilities in your daily
goal to fight bad web hosting:Rack and install
equipment.Troubleshoot server hardware and network connections
(physically).Maintain detailed records of work activity and update
internal systems with necessary changes.Install network cables,
terminate RJ-45 and fiber as necessary.Here are your other amazing
attributes:Must be customer-focused, and willing to do whatever it
takes to resolve customer issues. Going above and beyond is the
standard at KnownHost. Our customer reviews reflect this.Excellent
written and verbal English.Must be able to work under pressure when
bad stuff happens and get the job done.Multi-tasking is a must.
KnownHost has a lot going on, and multiple brands.Must be able to
ask customers for complete error message or derive the context of
their problem if they provide insufficient information.Linux shell
(bash), Apache, PHP, MySQL, email (POP3/IMAP/SMTP), FTP, DNS, and
other standard web hosting applications and protocols.cPanel/WHM,
Plesk, and DirectAdmin control panelsCan install PHP from source,
enabling required modules. Also, can install a separate Python
version that is separate from the operating system version.Iptables
firewalls (CSF, APF, etc.)Common customer website apps, like
Drupal, WordPress, MediaWiki, Magento, ZenCart, etcMySQL commands
for support or troubleshooting, like importing/dumping a database,
simple SELECT statements or "SHOW PROCESSLIST"QUALIFICATIONSAbility
to lift heavy items/equipment weighing up to 50 pounds.High school
diploma.At least three years of related experience preferred but
not required.Ability to work nights/weekends/holidays as
needed.Ability to read and follow network diagrams and other charts
denoting installation/modification instructions.WHY IS KNOWNHOST
THE RIGHT FIT FOR YOU? We are seeking extraordinary people in a
world of mediocrity. You must live and breathe web hosting. To
attract and retain top-level talent, we are prepared to treat you
like a VIP.With plush benefits, paid vacation time, on the job
training, and competitive pay, we believe that KnownHost can be
your next home away from home.--All our positions are full-time
employment, so we expect KnownHost to be your only hosting-related
job.All you should do is know your field from every position, pass
the background/ drug test, and let us do the rest!Apply today and
let us get to know you! --Powered by JazzHRCompensation details:
40000-52000PI123c33583da0-25660-34305931
Keywords: KnownHost, Macon , Datacenter Technician & Linux Support Agent, Sales , Atlanta, Georgia
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here to apply!
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